To support the safety of our youth programs and our facility, a Youth Program Spectator Verification process is required for all individuals, both members and non-members, who enter the facility during a youth program.
If you accompany a youth program participant into the facility, you must complete spectator check-in prior to entering.
Who Must Check In?
Youth Program Spectator Definition & Check-In
A youth program spectator is any person, member or non-member, who accompanies a youth program participant into the facility. All spectators must check in at the Welcome Desk before entering the facility.
This applies to:
- Parents
- Guardians
- Grandparents
- Family members
- Friends
- Carpool drivers
- Any other adult or youth (age 8+) entering in the facility
All non-member spectators must be verified before checking in with a PIN number each time they enter the facility during programs. All members (age 8+) must scan in with their Y phone app or member key card.
Which Spectator Are You?
MEMBER (Age 8+)
- Scan in using your Y App or member key card
- Must check in prior to entering the facility
NON-MEMBER (In Participant Household)
Must be added to the participant’s household non-member account
- Present valid photo ID for verification (age 16+) before entering facility
- Complete spectator verification at the Welcome Center Desk prior to entry
- Receive and use an individual PIN for facility access (age 8+)
- Check in to enter the facility during programs using assigned PIN (number is valid the duration of the program session
NON-MEMBER (Not in Participant Household)
Must create a non-member account
- Present valid photo ID (age 16+) before entering facility
- Complete spectator verification at the Welcome Center Desk prior to entry
- Receive and use an individual PIN for facility access (age 8+)
- Check in to enter the facility during programs using assigned PIN (number is valid the duration of the program session)
Important Guidelines for non-members
- Spectator access is valid only during the participant’s scheduled program time.
- Spectators must use their own individual account or PIN. Sharing access is not permitted.
- Photo ID is required for first time verification for individuals age 16 and older.
- Spectators age 16 and older who do not complete verification will not be permitted to enter the facility.
helpful tips
Arriving a few extra minutes early on the first day of your program will allow time for verification and help avoid delays.
Visiting the Y before the first day of programs to complete the spectator verification process is recommended.
Why This Policy Is in Place
The safety and security of the youth in our care and the members and guests in our facility is our highest priority.
This process helps us:
- Know who is in our facility
- Ensure proper supervision
- Maintain a safe and welcoming environment for all
Thank you for helping us keep our Y safe.